Aunty Grace Home Care in Ballarat

Anyone with an Aged Care Package and looking for a place to manage funds and all your needs? I highly recommend Auntie Grace. The staff are so very helpful, caring and professional. Thank you Sharon for all you do for Mum, you're wonderful 🙏

Ange Morris

From the first interview with representatives of Aunty Grace we felt 'cared for'. You listened carefully to our needs and concerns, and helped with finding solutions. Then the processes were set up, with a 'Service Schedule arriving promptly, with the 'Financial Report' keeping us up to date on money available. We found that having a 'go to' person who knew us and was our personal support worker was a real bonus. She checks in with us on a regular basis, seeing that all is going well. As my husband's carer I personally find this support of me so lovely. Each time I have rung Aunty Grace there has alwys been a positive response. I hear from friends that the care and support is not of this high quality from other providers. So thank you so much Aunty Grace. Helen Sandy

Helen Sandy

We are very happy with the care and services Aunty Grace has provided for our Mum. All the staff from the people taking our calls to the service providers nothing seems too much trouble . Calls are returned promptly .

Jennifer Gaudion

We are a proud partner of Aunty Grace, we service Aunty Grace clients across Melbourne metropolitan. Our experience with Aunty Grace as a service provider has been phenomenal to say the least. They have The most caring and friendliest staff within the industry. They take time to listen and understand every matter within its merits. From the clients we visit they are all very happy with Aunty Grace and the service they are receiving. Myself and my staff we are super happy with Aunty Grace. Keep up the great work team.

Yamur Sadiqi

I can’t thank the team from Aunty Grace enough for the incredible support they provided to my dad during his time at home; allowing him to stay in the comfort of his own space longer. Their communication was excellent and they approached their work with genuine compassion and kindness. They took time to get to know my Dad, ensuring he felt comfortable and respected, which was incredibly reassuring for me. I highly recommend Aunty Grace to anyone seeking quality aged care support. Thank you for everything Aunty Grace Team and especially Sue Hanon!

Suze Nunn

After navigating, reading up and meeting with other Home Care providers I settled on Aunty Grace. They stood out for using normal language from my (the person on the receiving end) point of view, treated me like a person not a "patient" and were totally flexible (including on paying by invoice, not direct debit) and gave good advice on how to make the most of my Level 2 Package. Already, it has made a huge positive practical difference to my life as well as a huge morale boost. All the visiting service people and Aunty Grace staff are lovely and someone answers the phone straight away. Cannot recommend them highly enough.

Esther Gleixner

I heard about aunty grace quite a few times on the radio, when it came time to get a provider for my father I rang Aunty Grace. They got me a case worker who is amazing everything that Aunty grace has organised for dad has been fantastic. Mum is now with Aunty grace and I would not consider any other provider. Aunty Grace help and get things done quickly and with so much care. I highly recommend Aunty Grace to anyone who needs care for their family. I am extremely happy. Thankyou Aunty Grace for all your love and care

Chris Mazziotta

Thank you so much Siqi, you are a credit to Aunty Grace pty Ltd, I was so impressed in your presentation, knowledge and caring of all aspects of care to be given. I believe that Aunty Grace staff are well informed of all aspects on clients needs and well-being. We have know doubt Mum will be well carefore Thank you so much

Carole Taplin

Today I had two very kind and competent men washing all the windows in our house. They did a fabulous job. We have lived here for 28 years and they have never looked that sparkling. Thank you Aunty Grace.

Nadine Watson

We are very happy with our relationship with Aunty Grace, it was difficult to decide who to go with initially but right from the start they have been very supportive and easy to deal with, very attentive and responsive, any queries have been answered immediately and followed up to make sure we’re happy with everything. Also their pricing structure seems to be the best value, we compared 6 home care providers and in each category they came out as the best value. We feel like they really care and we’re not just a number.

Leah White

Anyone with an Aged Care Package and looking for a place to manage funds and all your needs? I highly recommend Auntie Grace. The staff are so very helpful, caring and professional. Thank you Sharon for all you do for Mum, you're wonderful 🙏

Ange Morris

From the first interview with representatives of Aunty Grace we felt 'cared for'. You listened carefully to our needs and concerns, and helped with finding solutions. Then the processes were set up, with a 'Service Schedule arriving promptly, with the 'Financial Report' keeping us up to date on money available. We found that having a 'go to' person who knew us and was our personal support worker was a real bonus. She checks in with us on a regular basis, seeing that all is going well. As my husband's carer I personally find this support of me so lovely. Each time I have rung Aunty Grace there has alwys been a positive response. I hear from friends that the care and support is not of this high quality from other providers. So thank you so much Aunty Grace. Helen Sandy

Helen Sandy

We are very happy with the care and services Aunty Grace has provided for our Mum. All the staff from the people taking our calls to the service providers nothing seems too much trouble . Calls are returned promptly .

Jennifer Gaudion

We are a proud partner of Aunty Grace, we service Aunty Grace clients across Melbourne metropolitan. Our experience with Aunty Grace as a service provider has been phenomenal to say the least. They have The most caring and friendliest staff within the industry. They take time to listen and understand every matter within its merits. From the clients we visit they are all very happy with Aunty Grace and the service they are receiving. Myself and my staff we are super happy with Aunty Grace. Keep up the great work team.

Yamur Sadiqi