Aged Care at Home in Melbourne
When it comes to in-home care in Melbourne, no one does it better than Aunty Grace! Our commitment to delivering superior bespoke aged care services helps seniors live comfortably and safely at home, and remain independent longer. That’s important, both for you and your family.
Aunty Grace home care aged services are designed to support you, and help your family. We can supply a friendly helping hand with personal care, medication management, and household chores; offer companionship to combat isolation and loneliness; provide reliable transport to get you out and about or to medical appointments; make sure you have access to qualified medical assistance at home; and make your house safer to move around in.
After all, as a Melburnian, you live in one of the best cities in the world and we believe your life should reflect that. Regardless of your age!
Our Home Care Services in Melbourne
At Aunty Grace, great personal home care is more than just routine assistance with daily tasks. It’s about empowering you to live happily and independently with comfort, and dignity.
Our home care services include:
1. Personal Care
Our certified personal carers offer empathetic and culturally perceptive support that’s just right for you including:
- Grooming, bathing and dressing – Personalised care plans help you feel and look comfortable, confident, and in control.
- Mobility and transfer support – A steady, encouraging hand, ready to ‘lend a hand’ when you need help moving around the house, or getting in and out of bed.
- Continence care – Discreet, respectful assistance with personal hygiene.
The Aunty Grace home care in Melbourne service difference: matching personal carers with your language, cultural, and dietary preferences.
2. Domestic Assistance
A clean, safe, and welcoming home environment improves quality of life. Our domestic assistance and support services adjust to suit your lifestyle and routines with:
- Housekeeping services – Help with general cleaning and vacuuming; washing dishes; and doing the laundry. Keep your home clean, and looking tidy and organised.
- Meal preparation assistance – A helping hand to cook your favourite family recipes, or plan nutritious meals to fit your dietary needs and preferences.
- Home safety and fall prevention – Identify risks around your home, and rearrange fixtures and furniture to reduce these and improve mobility. Installing safety features like handrails and ramps.
The Aunty Grace aged care at home difference: help stocking your pantry and preparing meals with your favourite Melbourne market finds.
3. Nursing and Health Support
Personalised hospital-quality care can be provided by registered nurses and trained carers in the comfort of your own home to help with:
- Wound care and dressing changes – Professional wound management and basic healthcare including dressing changes, medication application, and liaising with other healthcare professionals.
- Medical supervision – Regular, or as required, check-ins and check-ups by qualified healthcare professionals, access to remote monitoring, and online consults.
- Chronic illness management – Personalised professional support for conditions like diabetes, heart disease, and respiratory conditions.
- Post-hospitalisation care – Help with recovery at home, rehabilitation support, and pain management.
The Aunty Grace aged care services difference: Collaboration with Melbourne’s top allied health professionals.
4. Social Support and Companionship
It’s easy to become socially isolated as your mobility and health declines. Staying connected though is good for your overall mental health and wellbeing. Aunty Grace offers:
- Friendly companionship – Regular visits for a chat, cuppa, or shared hobbies and activities.
- Social outings and community engagement – Help attending social events, visiting your family and friends, or taking part in local community, faith, and cultural activities.
- Cognitive engagement – Fun, enjoyable activities to help keep your mind and memory sharp and engaged.
The Aunty Grace Melbourne home care difference: Companionship that shares similar interests, cultural, and ethnic values.
5. Transportation Assistance
Giving up your drivers licence and selling the family car doesn’t mean losing your independence. Our flexible door-to-door transport services help you safely in and out of the vehicle, and escort you right to your destination, be it:
- Medical appointments – On time, safe transport to your medical and healthcare appointments.
- Shopping and errands – Reliable bespoke transport for outings, errands, and everyday tasks.
- Community and social events – 'Chauffeur-driven' assisted transport to help you stay active socially.
- Flexible scheduling – Customised to suit; from one-off trips to regular outings.
The Aunty Grace in-home care services difference: Comprehensive knowledge of Melbourne’s traffic and accessible public transport options.
Why Choose Aunty Grace?
Aunty Grace goes above and beyond to make sure you receive the highest standard of aged care at home in Melbourne.
- We are a local aged-care services provider based in Melbourne with years of experience providing quality home care in Melbourne. Being locals ourselves, we understand the challenges and resources available here, and can help you get the right support when and where you need it.
- Our team of qualified carers and healthcare professionals are trained, compassionate individuals from diverse backgrounds and cultures. We can therefore match you up with carers who understand your language, preferences, culture, and background.
- All Aunty Grace in-home care plans are customisable from the basics up. We'll work with you and your family to come up with options that suit you – from your daily routine to your long-term goals.
- Our plans are flexible and designed to align your services to your changing care needs. Whether it's short-term respite or long-term arrangements, we want you to be able to access the services you need, when you need them.
Best of all, our care is accessible and affordable with government funding options also available.
Client Testimonials
Here are just some of the many heart-warming testimonials we received from our recent survey of Aunty Grace clients:
“Everyone is so helpful and go the extra mile to fulfil my needs. Wonderful people all of you.”
“I have been with Aunty Grace for over two and a half years now and they are very welcoming and efficient. Aunty Grace have always been very accommodating and supportive of my needs and helping nd answers and products and services that suit and help me live my life to the fullest I can. I would happily recommend them to anyone looking for an Aged Care Provider.”
"I am treated with respect. I have been with another provider and they did not respect me so it was a pleasure to change to Aunty Grace this March."
“The people I deal with are very helpful and reliable”
“The attention to care, and the professionalism of the staff, make me feel well taken care of. They really understand and always make me feel valued.”
“Aunty Grace provides valuable support enabling me to stay the 'best I can be' in my own home, with quick and easy contact and follow-up on any queries, plus good turn around when other services are required to improve and enhance my everyday living.”
Areas We Serve
We service the greater Melbourne area, along with Geelong, Gippsland, Mornington and Ballarat.
How to Get Started
Arranging for aged care at home services can be a bit daunting for first-timers but we’ve made it a super simple and stress-free process for you:
- Contact us – Get in touch for a friendly, obligation-free chat about your care needs. We’ll go through your options, and answer any questions you might have.
- Schedule an assessment – Arrange a convenient time for an in-home or online assessment.
- Create a customised Care Plan, and start your care – We use your assessment to create a customised Care Plan for you. Once that’s in place, our care team will start providing your services.
Contact us today for your free, and obligation-free, consultation.
FAQs: Aged Care at Home in Melbourne
1. How much do home care services cost in Melbourne?
It really depends on which services, and the level of care, you need, and whether you’re eligible for government assistance i.e. a Home Care Package or the Commonwealth Home Support Programme (these are changing to the new Support at Home programme from July 1st 2025).
2. Can I access government funding for aged care services?
Again, it depends. Many senior Australians are definitely eligible for some level of government-assisted aged care services. However, those with assets that exceed certain thresholds may not be. Your initial assessment will determine if, and how much, government assistance you’ll be able to access.
3. What types of care can you provide?
Aunty Grace provides customised personal care, domestic assistance, nursing and health support, social support and companionship, and transport assistance services. Your bespoke Care Plan can incorporate any or all of these services as required. For however long they’re required.
4. Are your caregivers qualified and experienced?
Yes they are. All Aunty Grace caregivers and support staff have extensive experience and qualifications in their field. They’re also culturally responsive, compassionate, and treat every client with respect, dignity, and individual attention.
5. Can I choose the same caregiver for each visit?
You certainly can. In fact, we try to match every client with caregivers who can provide consistency and on-going friendship. We also like to match them with your language, culture, specific dietary requirements, and so on.
6. How flexible are your service hours?
Our care plans are 100% flexible, and can be adapted to suit YOU and your lifestyle. If you need someone during the day, in the evenings, or on weekends, we’ll factor those service hours into your plan.
7. What happens during the initial assessment?
One of our care teams will either visit you (and your family) at home, or arrange a time for an online consultation. During this initial assessment, we’ll discuss your daily routine and care preferences, and your long-term goals for your care. Then we’ll come up with a personalised plan that incorporates what we’ve discussed.
8. Can you help with medical appointments?
Yes, we can provide transport and help to get to your medical appointments.
9. What is the difference between home care and residential aged care?
Home care, like the type we provide at Aunty Grace, supplies a range of services that make it possible for you to continue living in your own home. Residential aged care provides 24/7 care for seniors who live in dedicated aged care facilities.
10. What is a Home Care Package (HCP)?
A Home Care Package is the current Federal government-funded program that provides at-home care services for eligible seniors. There are several levels of funding, or ‘packages'. Which one you’re eligible for is determined by assessment, and factors in your overall health, mobility, and specific care needs.
11. What if my needs change over time?
Your care needs will almost certainly change over time so your Care Plan needs to be flexible and customisable. In consultation with you and your family, we can add and remove services as required so you’re not paying for ones you don't need, or going without ones you do need.
12. Do you provide respite care?
Yes, we do. We can arrange for carers to take over your care to give your family, or friends, a well-earned break. It can be anything from a few hours to a few weeks, or longer.
13. How can I get started with your aged care services?
Contact us via phone, email, or our website. We’ll arrange a personalised assessment so we understand your lifestyle and care requirements. Then we develop a customised Care Plan for you. If you’re eligible for HCP funding, we'll help with that process as well.
14. Is there a minimum commitment for services?
At Aunty Grace, we focus on offering flexible care options, whether it’s short-term support or ongoing assistance. This approach allows you to access the services you need when you need them without being tied to an extended or long-term contract.
