The Aunty Grace Difference
We're proud to uphold our commitment to exceptional client experiences. Check out our 5-star reviews on Google:
Today I had two very kind and competent men washing all the windows in our house. They did a fabulous job. We have lived here for 28 years and they have never looked that sparkling. Thank you Aunty Grace.
Nadine Watson
From Jenny Russell and family. My parents Jenny and Alan have Aunty Grace as their Aged Care provider. Tracy Procter is their Care Manager and the support and care provided by Tracy has been exceptional, many thanks Tracy for the support, advice and kindness in relation to Mum and Dad's care. The Aunty Grace team is also very responsive, phone calls are promptly answered and communication is great when changes are required.
Wayne Russell
We are very happy with our relationship with Aunty Grace, it was difficult to decide who to go with initially but right from the start they have been very supportive and easy to deal with, very attentive and responsive, any queries have been answered immediately and followed up to make sure we’re happy with everything. Also their pricing structure seems to be the best value, we compared 6 home care providers and in each category they came out as the best value. We feel like they really care and we’re not just a number.
Leah White
Anyone with an Aged Care Package and looking for a place to manage funds and all your needs? I highly recommend Auntie Grace. The staff are so very helpful, caring and professional. Thank you Sharon for all you do for Mum, you're wonderful 🙏
Ange Morris
I can’t thank the team from Aunty Grace enough for the incredible support they provided to my dad during his time at home; allowing him to stay in the comfort of his own space longer. Their communication was excellent and they approached their work with genuine compassion and kindness. They took time to get to know my Dad, ensuring he felt comfortable and respected, which was incredibly reassuring for me. I highly recommend Aunty Grace to anyone seeking quality aged care support. Thank you for everything Aunty Grace Team and especially Sue Hanon!
Suze Nunn
After navigating, reading up and meeting with other Home Care providers I settled on Aunty Grace. They stood out for using normal language from my (the person on the receiving end) point of view, treated me like a person not a "patient" and were totally flexible (including on paying by invoice, not direct debit) and gave good advice on how to make the most of my Level 2 Package. Already, it has made a huge positive practical difference to my life as well as a huge morale boost. All the visiting service people and Aunty Grace staff are lovely and someone answers the phone straight away. Cannot recommend them highly enough.
Esther Gleixner
I heard about aunty grace quite a few times on the radio, when it came time to get a provider for my father I rang Aunty Grace. They got me a case worker who is amazing everything that Aunty grace has organised for dad has been fantastic. Mum is now with Aunty grace and I would not consider any other provider. Aunty Grace help and get things done quickly and with so much care. I highly recommend Aunty Grace to anyone who needs care for their family. I am extremely happy. Thankyou Aunty Grace for all your love and care
Chris Mazziotta
Thank you so much Siqi, you are a credit to Aunty Grace pty Ltd, I was so impressed in your presentation, knowledge and caring of all aspects of care to be given. I believe that Aunty Grace staff are well informed of all aspects on clients needs and well-being. We have know doubt Mum will be well carefore Thank you so much
Carole Taplin
From the first interview with representatives of Aunty Grace we felt 'cared for'. You listened carefully to our needs and concerns, and helped with finding solutions. Then the processes were set up, with a 'Service Schedule arriving promptly, with the 'Financial Report' keeping us up to date on money available. We found that having a 'go to' person who knew us and was our personal support worker was a real bonus. She checks in with us on a regular basis, seeing that all is going well. As my husband's carer I personally find this support of me so lovely. Each time I have rung Aunty Grace there has alwys been a positive response. I hear from friends that the care and support is not of this high quality from other providers. So thank you so much Aunty Grace. Helen Sandy
Helen Sandy
We are very happy with the care and services Aunty Grace has provided for our Mum. All the staff from the people taking our calls to the service providers nothing seems too much trouble . Calls are returned promptly .
Jennifer Gaudion
Today I had two very kind and competent men washing all the windows in our house. They did a fabulous job. We have lived here for 28 years and they have never looked that sparkling. Thank you Aunty Grace.
Nadine Watson
From Jenny Russell and family. My parents Jenny and Alan have Aunty Grace as their Aged Care provider. Tracy Procter is their Care Manager and the support and care provided by Tracy has been exceptional, many thanks Tracy for the support, advice and kindness in relation to Mum and Dad's care. The Aunty Grace team is also very responsive, phone calls are promptly answered and communication is great when changes are required.
Wayne Russell
We are very happy with our relationship with Aunty Grace, it was difficult to decide who to go with initially but right from the start they have been very supportive and easy to deal with, very attentive and responsive, any queries have been answered immediately and followed up to make sure we’re happy with everything. Also their pricing structure seems to be the best value, we compared 6 home care providers and in each category they came out as the best value. We feel like they really care and we’re not just a number.
Leah White
Anyone with an Aged Care Package and looking for a place to manage funds and all your needs? I highly recommend Auntie Grace. The staff are so very helpful, caring and professional. Thank you Sharon for all you do for Mum, you're wonderful 🙏
Ange Morris
I can’t thank the team from Aunty Grace enough for the incredible support they provided to my dad during his time at home; allowing him to stay in the comfort of his own space longer. Their communication was excellent and they approached their work with genuine compassion and kindness. They took time to get to know my Dad, ensuring he felt comfortable and respected, which was incredibly reassuring for me. I highly recommend Aunty Grace to anyone seeking quality aged care support. Thank you for everything Aunty Grace Team and especially Sue Hanon!
Suze Nunn
After navigating, reading up and meeting with other Home Care providers I settled on Aunty Grace. They stood out for using normal language from my (the person on the receiving end) point of view, treated me like a person not a "patient" and were totally flexible (including on paying by invoice, not direct debit) and gave good advice on how to make the most of my Level 2 Package. Already, it has made a huge positive practical difference to my life as well as a huge morale boost. All the visiting service people and Aunty Grace staff are lovely and someone answers the phone straight away. Cannot recommend them highly enough.
Esther Gleixner
I heard about aunty grace quite a few times on the radio, when it came time to get a provider for my father I rang Aunty Grace. They got me a case worker who is amazing everything that Aunty grace has organised for dad has been fantastic. Mum is now with Aunty grace and I would not consider any other provider. Aunty Grace help and get things done quickly and with so much care. I highly recommend Aunty Grace to anyone who needs care for their family. I am extremely happy. Thankyou Aunty Grace for all your love and care
Chris Mazziotta
Thank you so much Siqi, you are a credit to Aunty Grace pty Ltd, I was so impressed in your presentation, knowledge and caring of all aspects of care to be given. I believe that Aunty Grace staff are well informed of all aspects on clients needs and well-being. We have know doubt Mum will be well carefore Thank you so much
Carole Taplin
From the first interview with representatives of Aunty Grace we felt 'cared for'. You listened carefully to our needs and concerns, and helped with finding solutions. Then the processes were set up, with a 'Service Schedule arriving promptly, with the 'Financial Report' keeping us up to date on money available. We found that having a 'go to' person who knew us and was our personal support worker was a real bonus. She checks in with us on a regular basis, seeing that all is going well. As my husband's carer I personally find this support of me so lovely. Each time I have rung Aunty Grace there has alwys been a positive response. I hear from friends that the care and support is not of this high quality from other providers. So thank you so much Aunty Grace. Helen Sandy
Helen Sandy
We are very happy with the care and services Aunty Grace has provided for our Mum. All the staff from the people taking our calls to the service providers nothing seems too much trouble . Calls are returned promptly .
Jennifer Gaudion
Today I had two very kind and competent men washing all the windows in our house. They did a fabulous job. We have lived here for 28 years and they have never looked that sparkling. Thank you Aunty Grace.
Nadine Watson
From Jenny Russell and family. My parents Jenny and Alan have Aunty Grace as their Aged Care provider. Tracy Procter is their Care Manager and the support and care provided by Tracy has been exceptional, many thanks Tracy for the support, advice and kindness in relation to Mum and Dad's care. The Aunty Grace team is also very responsive, phone calls are promptly answered and communication is great when changes are required.
Wayne Russell
We are very happy with our relationship with Aunty Grace, it was difficult to decide who to go with initially but right from the start they have been very supportive and easy to deal with, very attentive and responsive, any queries have been answered immediately and followed up to make sure we’re happy with everything. Also their pricing structure seems to be the best value, we compared 6 home care providers and in each category they came out as the best value. We feel like they really care and we’re not just a number.
Leah White
Anyone with an Aged Care Package and looking for a place to manage funds and all your needs? I highly recommend Auntie Grace. The staff are so very helpful, caring and professional. Thank you Sharon for all you do for Mum, you're wonderful 🙏
Ange Morris
Anyone with an Aged Care Package and looking for a place to manage funds and all your needs? I highly recommend Auntie Grace. The staff are so very helpful, caring and professional. Thank you Sharon for all you do for Mum, you're wonderful 🙏
Ange Morris
I can’t thank the team from Aunty Grace enough for the incredible support they provided to my dad during his time at home; allowing him to stay in the comfort of his own space longer. Their communication was excellent and they approached their work with genuine compassion and kindness. They took time to get to know my Dad, ensuring he felt comfortable and respected, which was incredibly reassuring for me. I highly recommend Aunty Grace to anyone seeking quality aged care support. Thank you for everything Aunty Grace Team and especially Sue Hanon!
Suze Nunn
After navigating, reading up and meeting with other Home Care providers I settled on Aunty Grace. They stood out for using normal language from my (the person on the receiving end) point of view, treated me like a person not a "patient" and were totally flexible (including on paying by invoice, not direct debit) and gave good advice on how to make the most of my Level 2 Package. Already, it has made a huge positive practical difference to my life as well as a huge morale boost. All the visiting service people and Aunty Grace staff are lovely and someone answers the phone straight away. Cannot recommend them highly enough.
Esther Gleixner
I heard about aunty grace quite a few times on the radio, when it came time to get a provider for my father I rang Aunty Grace. They got me a case worker who is amazing everything that Aunty grace has organised for dad has been fantastic. Mum is now with Aunty grace and I would not consider any other provider. Aunty Grace help and get things done quickly and with so much care. I highly recommend Aunty Grace to anyone who needs care for their family. I am extremely happy. Thankyou Aunty Grace for all your love and care
Chris Mazziotta
Thank you so much Siqi, you are a credit to Aunty Grace pty Ltd, I was so impressed in your presentation, knowledge and caring of all aspects of care to be given. I believe that Aunty Grace staff are well informed of all aspects on clients needs and well-being. We have know doubt Mum will be well carefore Thank you so much
Carole Taplin
From the first interview with representatives of Aunty Grace we felt 'cared for'. You listened carefully to our needs and concerns, and helped with finding solutions. Then the processes were set up, with a 'Service Schedule arriving promptly, with the 'Financial Report' keeping us up to date on money available. We found that having a 'go to' person who knew us and was our personal support worker was a real bonus. She checks in with us on a regular basis, seeing that all is going well. As my husband's carer I personally find this support of me so lovely. Each time I have rung Aunty Grace there has alwys been a positive response. I hear from friends that the care and support is not of this high quality from other providers. So thank you so much Aunty Grace. Helen Sandy
Helen Sandy
We are very happy with the care and services Aunty Grace has provided for our Mum. All the staff from the people taking our calls to the service providers nothing seems too much trouble . Calls are returned promptly .
Jennifer Gaudion
Today I had two very kind and competent men washing all the windows in our house. They did a fabulous job. We have lived here for 28 years and they have never looked that sparkling. Thank you Aunty Grace.
Nadine Watson
From Jenny Russell and family. My parents Jenny and Alan have Aunty Grace as their Aged Care provider. Tracy Procter is their Care Manager and the support and care provided by Tracy has been exceptional, many thanks Tracy for the support, advice and kindness in relation to Mum and Dad's care. The Aunty Grace team is also very responsive, phone calls are promptly answered and communication is great when changes are required.
Wayne Russell
We are very happy with our relationship with Aunty Grace, it was difficult to decide who to go with initially but right from the start they have been very supportive and easy to deal with, very attentive and responsive, any queries have been answered immediately and followed up to make sure we’re happy with everything. Also their pricing structure seems to be the best value, we compared 6 home care providers and in each category they came out as the best value. We feel like they really care and we’re not just a number.
Leah White
Anyone with an Aged Care Package and looking for a place to manage funds and all your needs? I highly recommend Auntie Grace. The staff are so very helpful, caring and professional. Thank you Sharon for all you do for Mum, you're wonderful 🙏
Ange Morris
I can’t thank the team from Aunty Grace enough for the incredible support they provided to my dad during his time at home; allowing him to stay in the comfort of his own space longer. Their communication was excellent and they approached their work with genuine compassion and kindness. They took time to get to know my Dad, ensuring he felt comfortable and respected, which was incredibly reassuring for me. I highly recommend Aunty Grace to anyone seeking quality aged care support. Thank you for everything Aunty Grace Team and especially Sue Hanon!
Suze Nunn
After navigating, reading up and meeting with other Home Care providers I settled on Aunty Grace. They stood out for using normal language from my (the person on the receiving end) point of view, treated me like a person not a "patient" and were totally flexible (including on paying by invoice, not direct debit) and gave good advice on how to make the most of my Level 2 Package. Already, it has made a huge positive practical difference to my life as well as a huge morale boost. All the visiting service people and Aunty Grace staff are lovely and someone answers the phone straight away. Cannot recommend them highly enough.
Esther Gleixner
I heard about aunty grace quite a few times on the radio, when it came time to get a provider for my father I rang Aunty Grace. They got me a case worker who is amazing everything that Aunty grace has organised for dad has been fantastic. Mum is now with Aunty grace and I would not consider any other provider. Aunty Grace help and get things done quickly and with so much care. I highly recommend Aunty Grace to anyone who needs care for their family. I am extremely happy. Thankyou Aunty Grace for all your love and care
Chris Mazziotta
Thank you so much Siqi, you are a credit to Aunty Grace pty Ltd, I was so impressed in your presentation, knowledge and caring of all aspects of care to be given. I believe that Aunty Grace staff are well informed of all aspects on clients needs and well-being. We have know doubt Mum will be well carefore Thank you so much
Carole Taplin
From the first interview with representatives of Aunty Grace we felt 'cared for'. You listened carefully to our needs and concerns, and helped with finding solutions. Then the processes were set up, with a 'Service Schedule arriving promptly, with the 'Financial Report' keeping us up to date on money available. We found that having a 'go to' person who knew us and was our personal support worker was a real bonus. She checks in with us on a regular basis, seeing that all is going well. As my husband's carer I personally find this support of me so lovely. Each time I have rung Aunty Grace there has alwys been a positive response. I hear from friends that the care and support is not of this high quality from other providers. So thank you so much Aunty Grace. Helen Sandy
Helen Sandy
We are very happy with the care and services Aunty Grace has provided for our Mum. All the staff from the people taking our calls to the service providers nothing seems too much trouble . Calls are returned promptly .
Jennifer Gaudion
Today I had two very kind and competent men washing all the windows in our house. They did a fabulous job. We have lived here for 28 years and they have never looked that sparkling. Thank you Aunty Grace.
Nadine Watson
From Jenny Russell and family. My parents Jenny and Alan have Aunty Grace as their Aged Care provider. Tracy Procter is their Care Manager and the support and care provided by Tracy has been exceptional, many thanks Tracy for the support, advice and kindness in relation to Mum and Dad's care. The Aunty Grace team is also very responsive, phone calls are promptly answered and communication is great when changes are required.
Wayne Russell
We are very happy with our relationship with Aunty Grace, it was difficult to decide who to go with initially but right from the start they have been very supportive and easy to deal with, very attentive and responsive, any queries have been answered immediately and followed up to make sure we’re happy with everything. Also their pricing structure seems to be the best value, we compared 6 home care providers and in each category they came out as the best value. We feel like they really care and we’re not just a number.
Leah White
Anyone with an Aged Care Package and looking for a place to manage funds and all your needs? I highly recommend Auntie Grace. The staff are so very helpful, caring and professional. Thank you Sharon for all you do for Mum, you're wonderful 🙏
Ange Morris
We believe there is more to your Home Care Package than just your standard services… You can expect even more from your care when you become a client with Aunty Grace!
Your Life
We respect you as a unique person with a rich history. We take the time to understand your needs and exactly how you like things, so we can help you reach your goals.
Your Home
We understand that your home is your sanctuary. We make sure that your space is respected and that you can trust the people that come into your home.
Your Choice
When and how you receive your care, and who makes up your support team is all up to you.
Our Services
Aunty Grace provides a large range of services that support and enable you to lead your best life! Getting help doesn’t have to mean losing your independence.
Can't find what you're looking for?
You may even have a particular company or person in mind. We are always looking to work with great people who share our care philosophy.
Can't find what you're looking for?
You may even have a particular company or person in mind. We are always looking to work with great people who share our care philosophy.
Can't find what you're looking for?
You may even have a particular company or person in mind. We are always looking to work with great people who share our care philosophy.
Your Team
Our wide community of quality carers, support people, and service providers mean we can provide you with individualised care, and a support team that is the best fit for you.
We create a dedicated support team for you to ensure consistent service delivery, clear communication, and most importantly the ability to develop meaningful relationships.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
As part of the Aunty Grace team, all our staff will work with you in a friendly, kind, and compassionate way that is respectful of your needs and preferences. They are passionate, qualified, and professional with current police checks, to ensure quality care and safety.
So, you can be confident that no matter who visits your home, you have high calibre people delivering you personalised service.
Refer a Friend
If you’ve been happy with the care and service you’ve been receiving from us, why not pass it on to a friend? Your referral is the greatest compliment we can receive. It means you trust us to provide a professional level of care, to someone you care about.
If you refer a friend to Aunty Grace and they become a customer, we’ll say thanks by gifting you a $200 EFTPOS gift card and one for your friend.
Find out more.
Advice
Want to learn more about Home Care? At Aunty Grace we provide a range of advice with featured articles including information about Home Care Packages, care, and industry updates. We can help you with your application for a Home Care Package all the way through to delivering your care services. We do not charge for this advice; this is part of our genuine commitment and care to improving the Home Care Industry. We live and care for the people within our local communities. If you need more information or if there is something else you would like to know, our friendly Home Care Specialist would be happy to talk to you. We are here to help navigate you through your Home Care journey.
