The Aunty Grace Difference
We are proud of our 4.6-star rating on Google, check out what some of our customers have to say:
Thank you so much to the wonderful team, especially the case manager Siqi for her exceptional work. She regularly checks on how my parents are doing and fast to respond to all requests. Appreciated her excellent service. Highly recommended.
Cindy Zhu
Great service from Aunty Grace and especially the case manager Siqi who was so caring and detailed, she responds very quickly and always call in to check up on. We are appreciated what she did for us. I would highly recommend this provider to everyone.
J H
I recently transferred to Auntie Grace and was made to feel very welcome by Serena, my first point of call. Serena answered all my questions in a warm and polite manner and has been in touch regularly to see if I am satisfied with service. I am looking forward to continuing with Auntie Grace when I have my knee replacement operation soon. Shirley Crutchfield
Shirley Crutchfield
I can truly say from my heart Aunty Grace goes above and beyond to make sure things get done Trudy Brown my Mother-in-laws case Manager is the BEST she is in regular contact not only to see how things are going but also see how l am doing l would highly recommend Aunty Grace and if Trudy Brown as a case Manager that is a Bonus Shout out to Tina one of the receptionist at Aunty Grace Thankyou for being so Caring and going above and beyond love you both GOD BLESS YOU ALL ❤❤❤❤❤
sandra piazzese
We are very happy with our relationship with Aunty Grace, it was difficult to decide who to go with initially but right from the start they have been very supportive and easy to deal with, very attentive and responsive, any queries have been answered immediately and followed up to make sure we’re happy with everything. Also their pricing structure seems to be the best value, we compared 6 home care providers and in each category they came out as the best value. We feel like they really care and we’re not just a number.
Leah White
From Jenny Russell and family. My parents Jenny and Alan have Aunty Grace as their Aged Care provider. Tracy Procter is their Care Manager and the support and care provided by Tracy has been exceptional, many thanks Tracy for the support, advice and kindness in relation to Mum and Dad's care. The Aunty Grace team is also very responsive, phone calls are promptly answered and communication is great when changes are required.
Wayne Russell
My mum has Aunty Grace as her Age Care package provider. Choosing a provider can be a daunting task, especially with time constraints and little knowledge about the aged care industry when choosing from many providers. My mum's care manager Trudy has more than met her expectations in providing the services she needs and following up on any issues that arise. Just what you would expect from a service provider. Well done to Trudy and the team and hope that the same high standards continue into the future.
Albert Borg
I cannot thank Trudy my support officer enough. The help and support she and her team have helped me through has been wonderful. I could not have made it through on some days. At times during dark days, Trudy Brown has offered me help, support and kindness. I cannot say enough on how I feel. Girls I salute you. THANK YOU!!!
Myrle Myers
On behalf of both Margaret & Cliff Roper - we the family cannot speak highly enough of Aunty Grace and its services to our parents. They have gone above and beyond when it came to caring for our Mum who sadly recently passed. Selecting a home based care company is not an easy task. There are so many providers, fortunately for us we picked the right one being Aunty Grace. There level of care was exceptional, so much kindness and a great support to our family. We highly recommend Aunty Grace for inhouse care of loved ones. Thank you from all us Sue & Tom, Jean & Dave, Lesley & Steve, Andrew & Sandy, Mark & Deb and Katie & Neil.
Sandra Sherry
As PoA of my Mum's affairs and a newbie to the Aged Care system, the whole responsibility can be overwhelming but the Aunty Grace team from the person who answers your call, through to your dedicated care manager, and the domestic / home care assistance personnel who cared for my Mum made the experience more comforting for my Mum and for me. I cannot provide enough praise for the support the Aunty Grace team provided, and would not hesitate in recommending Aunty Grace to any family having to make the difficult decision on caring for your ageing loved one.
Andrew Broadbent (Smarter Numbers)
Thank you so much to the wonderful team, especially the case manager Siqi for her exceptional work. She regularly checks on how my parents are doing and fast to respond to all requests. Appreciated her excellent service. Highly recommended.
Cindy Zhu
Great service from Aunty Grace and especially the case manager Siqi who was so caring and detailed, she responds very quickly and always call in to check up on. We are appreciated what she did for us. I would highly recommend this provider to everyone.
J H
I recently transferred to Auntie Grace and was made to feel very welcome by Serena, my first point of call. Serena answered all my questions in a warm and polite manner and has been in touch regularly to see if I am satisfied with service. I am looking forward to continuing with Auntie Grace when I have my knee replacement operation soon. Shirley Crutchfield
Shirley Crutchfield
I can truly say from my heart Aunty Grace goes above and beyond to make sure things get done Trudy Brown my Mother-in-laws case Manager is the BEST she is in regular contact not only to see how things are going but also see how l am doing l would highly recommend Aunty Grace and if Trudy Brown as a case Manager that is a Bonus Shout out to Tina one of the receptionist at Aunty Grace Thankyou for being so Caring and going above and beyond love you both GOD BLESS YOU ALL ❤❤❤❤❤
sandra piazzese
We are very happy with our relationship with Aunty Grace, it was difficult to decide who to go with initially but right from the start they have been very supportive and easy to deal with, very attentive and responsive, any queries have been answered immediately and followed up to make sure we’re happy with everything. Also their pricing structure seems to be the best value, we compared 6 home care providers and in each category they came out as the best value. We feel like they really care and we’re not just a number.
Leah White
From Jenny Russell and family. My parents Jenny and Alan have Aunty Grace as their Aged Care provider. Tracy Procter is their Care Manager and the support and care provided by Tracy has been exceptional, many thanks Tracy for the support, advice and kindness in relation to Mum and Dad's care. The Aunty Grace team is also very responsive, phone calls are promptly answered and communication is great when changes are required.
Wayne Russell
My mum has Aunty Grace as her Age Care package provider. Choosing a provider can be a daunting task, especially with time constraints and little knowledge about the aged care industry when choosing from many providers. My mum's care manager Trudy has more than met her expectations in providing the services she needs and following up on any issues that arise. Just what you would expect from a service provider. Well done to Trudy and the team and hope that the same high standards continue into the future.
Albert Borg
I cannot thank Trudy my support officer enough. The help and support she and her team have helped me through has been wonderful. I could not have made it through on some days. At times during dark days, Trudy Brown has offered me help, support and kindness. I cannot say enough on how I feel. Girls I salute you. THANK YOU!!!
Myrle Myers
On behalf of both Margaret & Cliff Roper - we the family cannot speak highly enough of Aunty Grace and its services to our parents. They have gone above and beyond when it came to caring for our Mum who sadly recently passed. Selecting a home based care company is not an easy task. There are so many providers, fortunately for us we picked the right one being Aunty Grace. There level of care was exceptional, so much kindness and a great support to our family. We highly recommend Aunty Grace for inhouse care of loved ones. Thank you from all us Sue & Tom, Jean & Dave, Lesley & Steve, Andrew & Sandy, Mark & Deb and Katie & Neil.
Sandra Sherry
As PoA of my Mum's affairs and a newbie to the Aged Care system, the whole responsibility can be overwhelming but the Aunty Grace team from the person who answers your call, through to your dedicated care manager, and the domestic / home care assistance personnel who cared for my Mum made the experience more comforting for my Mum and for me. I cannot provide enough praise for the support the Aunty Grace team provided, and would not hesitate in recommending Aunty Grace to any family having to make the difficult decision on caring for your ageing loved one.
Andrew Broadbent (Smarter Numbers)
Thank you so much to the wonderful team, especially the case manager Siqi for her exceptional work. She regularly checks on how my parents are doing and fast to respond to all requests. Appreciated her excellent service. Highly recommended.
Cindy Zhu
Great service from Aunty Grace and especially the case manager Siqi who was so caring and detailed, she responds very quickly and always call in to check up on. We are appreciated what she did for us. I would highly recommend this provider to everyone.
J H
I recently transferred to Auntie Grace and was made to feel very welcome by Serena, my first point of call. Serena answered all my questions in a warm and polite manner and has been in touch regularly to see if I am satisfied with service. I am looking forward to continuing with Auntie Grace when I have my knee replacement operation soon. Shirley Crutchfield
Shirley Crutchfield
I can truly say from my heart Aunty Grace goes above and beyond to make sure things get done Trudy Brown my Mother-in-laws case Manager is the BEST she is in regular contact not only to see how things are going but also see how l am doing l would highly recommend Aunty Grace and if Trudy Brown as a case Manager that is a Bonus Shout out to Tina one of the receptionist at Aunty Grace Thankyou for being so Caring and going above and beyond love you both GOD BLESS YOU ALL ❤❤❤❤❤
sandra piazzese
I can truly say from my heart Aunty Grace goes above and beyond to make sure things get done Trudy Brown my Mother-in-laws case Manager is the BEST she is in regular contact not only to see how things are going but also see how l am doing l would highly recommend Aunty Grace and if Trudy Brown as a case Manager that is a Bonus Shout out to Tina one of the receptionist at Aunty Grace Thankyou for being so Caring and going above and beyond love you both GOD BLESS YOU ALL ❤❤❤❤❤
sandra piazzese
We are very happy with our relationship with Aunty Grace, it was difficult to decide who to go with initially but right from the start they have been very supportive and easy to deal with, very attentive and responsive, any queries have been answered immediately and followed up to make sure we’re happy with everything. Also their pricing structure seems to be the best value, we compared 6 home care providers and in each category they came out as the best value. We feel like they really care and we’re not just a number.
Leah White
From Jenny Russell and family. My parents Jenny and Alan have Aunty Grace as their Aged Care provider. Tracy Procter is their Care Manager and the support and care provided by Tracy has been exceptional, many thanks Tracy for the support, advice and kindness in relation to Mum and Dad's care. The Aunty Grace team is also very responsive, phone calls are promptly answered and communication is great when changes are required.
Wayne Russell
My mum has Aunty Grace as her Age Care package provider. Choosing a provider can be a daunting task, especially with time constraints and little knowledge about the aged care industry when choosing from many providers. My mum's care manager Trudy has more than met her expectations in providing the services she needs and following up on any issues that arise. Just what you would expect from a service provider. Well done to Trudy and the team and hope that the same high standards continue into the future.
Albert Borg
I cannot thank Trudy my support officer enough. The help and support she and her team have helped me through has been wonderful. I could not have made it through on some days. At times during dark days, Trudy Brown has offered me help, support and kindness. I cannot say enough on how I feel. Girls I salute you. THANK YOU!!!
Myrle Myers
On behalf of both Margaret & Cliff Roper - we the family cannot speak highly enough of Aunty Grace and its services to our parents. They have gone above and beyond when it came to caring for our Mum who sadly recently passed. Selecting a home based care company is not an easy task. There are so many providers, fortunately for us we picked the right one being Aunty Grace. There level of care was exceptional, so much kindness and a great support to our family. We highly recommend Aunty Grace for inhouse care of loved ones. Thank you from all us Sue & Tom, Jean & Dave, Lesley & Steve, Andrew & Sandy, Mark & Deb and Katie & Neil.
Sandra Sherry
As PoA of my Mum's affairs and a newbie to the Aged Care system, the whole responsibility can be overwhelming but the Aunty Grace team from the person who answers your call, through to your dedicated care manager, and the domestic / home care assistance personnel who cared for my Mum made the experience more comforting for my Mum and for me. I cannot provide enough praise for the support the Aunty Grace team provided, and would not hesitate in recommending Aunty Grace to any family having to make the difficult decision on caring for your ageing loved one.
Andrew Broadbent (Smarter Numbers)
Thank you so much to the wonderful team, especially the case manager Siqi for her exceptional work. She regularly checks on how my parents are doing and fast to respond to all requests. Appreciated her excellent service. Highly recommended.
Cindy Zhu
Great service from Aunty Grace and especially the case manager Siqi who was so caring and detailed, she responds very quickly and always call in to check up on. We are appreciated what she did for us. I would highly recommend this provider to everyone.
J H
I recently transferred to Auntie Grace and was made to feel very welcome by Serena, my first point of call. Serena answered all my questions in a warm and polite manner and has been in touch regularly to see if I am satisfied with service. I am looking forward to continuing with Auntie Grace when I have my knee replacement operation soon. Shirley Crutchfield
Shirley Crutchfield
I can truly say from my heart Aunty Grace goes above and beyond to make sure things get done Trudy Brown my Mother-in-laws case Manager is the BEST she is in regular contact not only to see how things are going but also see how l am doing l would highly recommend Aunty Grace and if Trudy Brown as a case Manager that is a Bonus Shout out to Tina one of the receptionist at Aunty Grace Thankyou for being so Caring and going above and beyond love you both GOD BLESS YOU ALL ❤❤❤❤❤
sandra piazzese
We are very happy with our relationship with Aunty Grace, it was difficult to decide who to go with initially but right from the start they have been very supportive and easy to deal with, very attentive and responsive, any queries have been answered immediately and followed up to make sure we’re happy with everything. Also their pricing structure seems to be the best value, we compared 6 home care providers and in each category they came out as the best value. We feel like they really care and we’re not just a number.
Leah White
From Jenny Russell and family. My parents Jenny and Alan have Aunty Grace as their Aged Care provider. Tracy Procter is their Care Manager and the support and care provided by Tracy has been exceptional, many thanks Tracy for the support, advice and kindness in relation to Mum and Dad's care. The Aunty Grace team is also very responsive, phone calls are promptly answered and communication is great when changes are required.
Wayne Russell
My mum has Aunty Grace as her Age Care package provider. Choosing a provider can be a daunting task, especially with time constraints and little knowledge about the aged care industry when choosing from many providers. My mum's care manager Trudy has more than met her expectations in providing the services she needs and following up on any issues that arise. Just what you would expect from a service provider. Well done to Trudy and the team and hope that the same high standards continue into the future.
Albert Borg
I cannot thank Trudy my support officer enough. The help and support she and her team have helped me through has been wonderful. I could not have made it through on some days. At times during dark days, Trudy Brown has offered me help, support and kindness. I cannot say enough on how I feel. Girls I salute you. THANK YOU!!!
Myrle Myers
On behalf of both Margaret & Cliff Roper - we the family cannot speak highly enough of Aunty Grace and its services to our parents. They have gone above and beyond when it came to caring for our Mum who sadly recently passed. Selecting a home based care company is not an easy task. There are so many providers, fortunately for us we picked the right one being Aunty Grace. There level of care was exceptional, so much kindness and a great support to our family. We highly recommend Aunty Grace for inhouse care of loved ones. Thank you from all us Sue & Tom, Jean & Dave, Lesley & Steve, Andrew & Sandy, Mark & Deb and Katie & Neil.
Sandra Sherry
As PoA of my Mum's affairs and a newbie to the Aged Care system, the whole responsibility can be overwhelming but the Aunty Grace team from the person who answers your call, through to your dedicated care manager, and the domestic / home care assistance personnel who cared for my Mum made the experience more comforting for my Mum and for me. I cannot provide enough praise for the support the Aunty Grace team provided, and would not hesitate in recommending Aunty Grace to any family having to make the difficult decision on caring for your ageing loved one.
Andrew Broadbent (Smarter Numbers)
Thank you so much to the wonderful team, especially the case manager Siqi for her exceptional work. She regularly checks on how my parents are doing and fast to respond to all requests. Appreciated her excellent service. Highly recommended.
Cindy Zhu
Great service from Aunty Grace and especially the case manager Siqi who was so caring and detailed, she responds very quickly and always call in to check up on. We are appreciated what she did for us. I would highly recommend this provider to everyone.
J H
I recently transferred to Auntie Grace and was made to feel very welcome by Serena, my first point of call. Serena answered all my questions in a warm and polite manner and has been in touch regularly to see if I am satisfied with service. I am looking forward to continuing with Auntie Grace when I have my knee replacement operation soon. Shirley Crutchfield
Shirley Crutchfield
I can truly say from my heart Aunty Grace goes above and beyond to make sure things get done Trudy Brown my Mother-in-laws case Manager is the BEST she is in regular contact not only to see how things are going but also see how l am doing l would highly recommend Aunty Grace and if Trudy Brown as a case Manager that is a Bonus Shout out to Tina one of the receptionist at Aunty Grace Thankyou for being so Caring and going above and beyond love you both GOD BLESS YOU ALL ❤❤❤❤❤
sandra piazzese
We believe there is more to your Home Care Package than just your standard services… You can expect even more from your care when you become a client with Aunty Grace!
Your Life
We respect you as a unique person with a rich history. We take the time to understand your needs and exactly how you like things, so we can help you reach your goals.
Your Home
We understand that your home is your sanctuary. We make sure that your space is respected and that you can trust the people that come into your home.
Your Choice
When and how you receive your care, and who makes up your support team is all up to you.
Our Services
Aunty Grace provides a large range of services that support and enable you to lead your best life! Getting help doesn’t have to mean losing your independence.
Can't find what you're looking for?
You may even have a particular company or person in mind. We are always looking to work with great people who share our care philosophy.
Can't find what you're looking for?
You may even have a particular company or person in mind. We are always looking to work with great people who share our care philosophy.
Can't find what you're looking for?
You may even have a particular company or person in mind. We are always looking to work with great people who share our care philosophy.
Your Team
Our wide community of quality carers, support people, and service providers mean we can provide you with individualised care, and a support team that is the best fit for you.
We create a dedicated support team for you to ensure consistent service delivery, clear communication, and most importantly the ability to develop meaningful relationships.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
As part of the Aunty Grace team, all our staff will work with you in a friendly, kind, and compassionate way that is respectful of your needs and preferences. They are passionate, qualified, and professional with current police checks, to ensure quality care and safety.
So, you can be confident that no matter who visits your home, you have high calibre people delivering you personalised service.
Refer a Friend
If you’ve been happy with the care and service you’ve been receiving from us, why not pass it on to a friend? Your referral is the greatest compliment we can receive. It means you trust us to provide a professional level of care, to someone you care about.
If you refer a friend to Aunty Grace and they become a customer, we’ll say thanks by gifting you a $400 EFTPOS gift card and one for your friend.
Find out more.
Advice
Want to learn more about Home Care? At Aunty Grace we provide a range of advice with featured articles including information about Home Care Packages, care, and industry updates. We can help you with your application for a Home Care Package all the way through to delivering your care services. We do not charge for this advice; this is part of our genuine commitment and care to improving the Home Care Industry. We live and care for the people within our local communities. If you need more information or if there is something else you would like to know, our friendly Home Care Specialist would be happy to talk to you. We are here to help navigate you through your Home Care journey.
