The Aunty Grace Difference
We're proud to uphold our commitment to exceptional client experiences. Check out our 5-star reviews on Google:
Always a pleasure when contacting this organisation. All staff are super friendly, on the phone, and happy to assist you, any way possible. Our case manager is a god send. Always happy to respond to emails very promptly, and will go out of his way to assist my mother, with all appropriate services that are required. Mr Giarimoglou, a big thank you again for all the hard work you have done assisting my mother with all her needs. I also do notice the extra work you put in, and the passion you have for your clients, this is clearly evident by the different after hours emails you have sent to us, regarding Mum’s package, and her special needs.
Bill Parlamentas
A big thank you to the team from Aunty Grace and an even bigger ‘thank you’ to my mother’s case manager Peter Giarimoglou! His professionalism along with his caring nature has made my mother’s transition into this next phase of life as smooth as possible. Aging has many challenges as well as vulnerabilities but with Peter’s assistance it has not only enhanced my mother’s quality of life but as her primary carer has given me peace of mind knowing that her needs are met and dealt with, with utmost respect and expertise.
Marsha Minas
Mimi is one of the kindest, most caring and supportive people I have ever met. Mimi has showed so much compassion for my mum, she is always available when needed. Mimi went above and beyond to get the aids needed to support my mum to stay in the comfort of her own home. I highly recommend Aunty Grace in particular Mimi to anyone needing supportive aged care services. Thank you Mimi
Magill
In general, Aunty Grace seems to be a good organization. Our personal experience with our personal Manager, Panagiotis, has been extremely satisfying for both my wife and me. 1. Panagiotis, as a person and in his interactions with clients, creates a comfortable and safe atmosphere. The client feels at ease and confident that their needs will be met. 2. His communication is deep and respectful. 3. He has a unique way of exploring and understanding the client’s deeper needs, and he offers appropriate solutions. 4. He fulfills orders and informs the client if there is any delay. 5. He never neglects to respond cheerfully to emails or phone calls. 6. Because of my profession Social worker/Family counsellor I refer new clients to Aunty Grace and the feed back I get from those Peter has under his care is always positive
Takis Manetas
I am really impressed with Aunty Grace's service. All of the staff I talked to were polite and professional with a personal touch. I want to give a shout out to my mother's Care Manager Angie and Care Coordinator Jack. They have been very responsive and supportive. They listen to their client's needs and go above and beyond to find the most suitable service provider based on their individual circumstance. I am really grateful with their help knowing my mother is in good hands. They are very responsive and always trying to get back to me with my questions in a timely manner. I highly recommend their service. Your requests will be heard and you are treated as a valuable customer not just a number.
Lina Gong
I find Peter G a very helpful and pro active case manager for my parents’ package. Nothing is too difficult or a bother for him. He listens and provides great services accommodating my parents’ needs. The team at Aunty Grace who I have had contact with are also helpful and proactive. Nothing is put on the wait list and my questions and requests are handled respectfully and promptly. Services provided always remain very reliable. I cannot thank Peter G enough for his help and support for my parents’ needs.
pam anton
We switched to Aunty Grace because we were unhappy with my mother's previous provider. Our case manager Panayioti is amazing. He always shows empathy which is so essential for the elderly. He has built a strong relationship with my mother and has great communication and understanding. She feels so special because he calls her personally to check up on her at least once a month. All the staff have been so wonderful.
Georgina Roupas
Trudy, Ileana and Bee at Aunty Grace are the best humans. Kind, caring and supportive every step of the way. They listen, they care, they respond and they action as requested... they are just simply the best aged carers you can meet. They have helped my father who is going through dementia and stage 4 pancreatic cancer in the best possible way organizing and providing the best aged care service possible. Trudy especially is so kind and caring and nurturing providing support by listening and understanding my situation and circumstance without judgment. I highly recommend them to anyone needing supportive aged care services with heart and compassion.
stephanie la
Hi Aunty Grace, I generally never write reviews about case managers although I felt obligated to express some gratitude in Peters service delivery. I also want to note his well recognised client care, this also is communicated and reciprocated by the clients I’ve visited of his. They all speak incredibly highly of Peter Gs service, as well as the time he takes with them to make clients calm and comfortable of services provided especially with us allied health providers. It’s been a pleasure to work with Peter in the past 6 months, not only is his level of care very recognisable internally at Generation Care we also appreciate the detail you provide prior to assessment as well as the follow up which Peter provides to our clinicians, these simple additions makes our job a lot easier.
Pana Maliadis
We have had an amazing experience with Peter Giarimoglou from Aunty Grace while my parents have been in his care. From day one the team have gone above and beyond to make them feel comfortable safe and valued.Al the staff are warm patient and care about the people that are in their care, communication with our family has always been clear and respectful and Peter is so quick to respond to any questions of concerns. My parents have felt valued and heard by Peter. I can’t speak highly enough for the support he has given my family.
Dora Iliadis
Always a pleasure when contacting this organisation. All staff are super friendly, on the phone, and happy to assist you, any way possible. Our case manager is a god send. Always happy to respond to emails very promptly, and will go out of his way to assist my mother, with all appropriate services that are required. Mr Giarimoglou, a big thank you again for all the hard work you have done assisting my mother with all her needs. I also do notice the extra work you put in, and the passion you have for your clients, this is clearly evident by the different after hours emails you have sent to us, regarding Mum’s package, and her special needs.
Bill Parlamentas
A big thank you to the team from Aunty Grace and an even bigger ‘thank you’ to my mother’s case manager Peter Giarimoglou! His professionalism along with his caring nature has made my mother’s transition into this next phase of life as smooth as possible. Aging has many challenges as well as vulnerabilities but with Peter’s assistance it has not only enhanced my mother’s quality of life but as her primary carer has given me peace of mind knowing that her needs are met and dealt with, with utmost respect and expertise.
Marsha Minas
Mimi is one of the kindest, most caring and supportive people I have ever met. Mimi has showed so much compassion for my mum, she is always available when needed. Mimi went above and beyond to get the aids needed to support my mum to stay in the comfort of her own home. I highly recommend Aunty Grace in particular Mimi to anyone needing supportive aged care services. Thank you Mimi
Magill
In general, Aunty Grace seems to be a good organization. Our personal experience with our personal Manager, Panagiotis, has been extremely satisfying for both my wife and me. 1. Panagiotis, as a person and in his interactions with clients, creates a comfortable and safe atmosphere. The client feels at ease and confident that their needs will be met. 2. His communication is deep and respectful. 3. He has a unique way of exploring and understanding the client’s deeper needs, and he offers appropriate solutions. 4. He fulfills orders and informs the client if there is any delay. 5. He never neglects to respond cheerfully to emails or phone calls. 6. Because of my profession Social worker/Family counsellor I refer new clients to Aunty Grace and the feed back I get from those Peter has under his care is always positive
Takis Manetas
I am really impressed with Aunty Grace's service. All of the staff I talked to were polite and professional with a personal touch. I want to give a shout out to my mother's Care Manager Angie and Care Coordinator Jack. They have been very responsive and supportive. They listen to their client's needs and go above and beyond to find the most suitable service provider based on their individual circumstance. I am really grateful with their help knowing my mother is in good hands. They are very responsive and always trying to get back to me with my questions in a timely manner. I highly recommend their service. Your requests will be heard and you are treated as a valuable customer not just a number.
Lina Gong
I find Peter G a very helpful and pro active case manager for my parents’ package. Nothing is too difficult or a bother for him. He listens and provides great services accommodating my parents’ needs. The team at Aunty Grace who I have had contact with are also helpful and proactive. Nothing is put on the wait list and my questions and requests are handled respectfully and promptly. Services provided always remain very reliable. I cannot thank Peter G enough for his help and support for my parents’ needs.
pam anton
We switched to Aunty Grace because we were unhappy with my mother's previous provider. Our case manager Panayioti is amazing. He always shows empathy which is so essential for the elderly. He has built a strong relationship with my mother and has great communication and understanding. She feels so special because he calls her personally to check up on her at least once a month. All the staff have been so wonderful.
Georgina Roupas
Trudy, Ileana and Bee at Aunty Grace are the best humans. Kind, caring and supportive every step of the way. They listen, they care, they respond and they action as requested... they are just simply the best aged carers you can meet. They have helped my father who is going through dementia and stage 4 pancreatic cancer in the best possible way organizing and providing the best aged care service possible. Trudy especially is so kind and caring and nurturing providing support by listening and understanding my situation and circumstance without judgment. I highly recommend them to anyone needing supportive aged care services with heart and compassion.
stephanie la
Hi Aunty Grace, I generally never write reviews about case managers although I felt obligated to express some gratitude in Peters service delivery. I also want to note his well recognised client care, this also is communicated and reciprocated by the clients I’ve visited of his. They all speak incredibly highly of Peter Gs service, as well as the time he takes with them to make clients calm and comfortable of services provided especially with us allied health providers. It’s been a pleasure to work with Peter in the past 6 months, not only is his level of care very recognisable internally at Generation Care we also appreciate the detail you provide prior to assessment as well as the follow up which Peter provides to our clinicians, these simple additions makes our job a lot easier.
Pana Maliadis
We have had an amazing experience with Peter Giarimoglou from Aunty Grace while my parents have been in his care. From day one the team have gone above and beyond to make them feel comfortable safe and valued.Al the staff are warm patient and care about the people that are in their care, communication with our family has always been clear and respectful and Peter is so quick to respond to any questions of concerns. My parents have felt valued and heard by Peter. I can’t speak highly enough for the support he has given my family.
Dora Iliadis
Always a pleasure when contacting this organisation. All staff are super friendly, on the phone, and happy to assist you, any way possible. Our case manager is a god send. Always happy to respond to emails very promptly, and will go out of his way to assist my mother, with all appropriate services that are required. Mr Giarimoglou, a big thank you again for all the hard work you have done assisting my mother with all her needs. I also do notice the extra work you put in, and the passion you have for your clients, this is clearly evident by the different after hours emails you have sent to us, regarding Mum’s package, and her special needs.
Bill Parlamentas
A big thank you to the team from Aunty Grace and an even bigger ‘thank you’ to my mother’s case manager Peter Giarimoglou! His professionalism along with his caring nature has made my mother’s transition into this next phase of life as smooth as possible. Aging has many challenges as well as vulnerabilities but with Peter’s assistance it has not only enhanced my mother’s quality of life but as her primary carer has given me peace of mind knowing that her needs are met and dealt with, with utmost respect and expertise.
Marsha Minas
Mimi is one of the kindest, most caring and supportive people I have ever met. Mimi has showed so much compassion for my mum, she is always available when needed. Mimi went above and beyond to get the aids needed to support my mum to stay in the comfort of her own home. I highly recommend Aunty Grace in particular Mimi to anyone needing supportive aged care services. Thank you Mimi
Magill
In general, Aunty Grace seems to be a good organization. Our personal experience with our personal Manager, Panagiotis, has been extremely satisfying for both my wife and me. 1. Panagiotis, as a person and in his interactions with clients, creates a comfortable and safe atmosphere. The client feels at ease and confident that their needs will be met. 2. His communication is deep and respectful. 3. He has a unique way of exploring and understanding the client’s deeper needs, and he offers appropriate solutions. 4. He fulfills orders and informs the client if there is any delay. 5. He never neglects to respond cheerfully to emails or phone calls. 6. Because of my profession Social worker/Family counsellor I refer new clients to Aunty Grace and the feed back I get from those Peter has under his care is always positive
Takis Manetas
In general, Aunty Grace seems to be a good organization. Our personal experience with our personal Manager, Panagiotis, has been extremely satisfying for both my wife and me. 1. Panagiotis, as a person and in his interactions with clients, creates a comfortable and safe atmosphere. The client feels at ease and confident that their needs will be met. 2. His communication is deep and respectful. 3. He has a unique way of exploring and understanding the client’s deeper needs, and he offers appropriate solutions. 4. He fulfills orders and informs the client if there is any delay. 5. He never neglects to respond cheerfully to emails or phone calls. 6. Because of my profession Social worker/Family counsellor I refer new clients to Aunty Grace and the feed back I get from those Peter has under his care is always positive
Takis Manetas
I am really impressed with Aunty Grace's service. All of the staff I talked to were polite and professional with a personal touch. I want to give a shout out to my mother's Care Manager Angie and Care Coordinator Jack. They have been very responsive and supportive. They listen to their client's needs and go above and beyond to find the most suitable service provider based on their individual circumstance. I am really grateful with their help knowing my mother is in good hands. They are very responsive and always trying to get back to me with my questions in a timely manner. I highly recommend their service. Your requests will be heard and you are treated as a valuable customer not just a number.
Lina Gong
I find Peter G a very helpful and pro active case manager for my parents’ package. Nothing is too difficult or a bother for him. He listens and provides great services accommodating my parents’ needs. The team at Aunty Grace who I have had contact with are also helpful and proactive. Nothing is put on the wait list and my questions and requests are handled respectfully and promptly. Services provided always remain very reliable. I cannot thank Peter G enough for his help and support for my parents’ needs.
pam anton
We switched to Aunty Grace because we were unhappy with my mother's previous provider. Our case manager Panayioti is amazing. He always shows empathy which is so essential for the elderly. He has built a strong relationship with my mother and has great communication and understanding. She feels so special because he calls her personally to check up on her at least once a month. All the staff have been so wonderful.
Georgina Roupas
Trudy, Ileana and Bee at Aunty Grace are the best humans. Kind, caring and supportive every step of the way. They listen, they care, they respond and they action as requested... they are just simply the best aged carers you can meet. They have helped my father who is going through dementia and stage 4 pancreatic cancer in the best possible way organizing and providing the best aged care service possible. Trudy especially is so kind and caring and nurturing providing support by listening and understanding my situation and circumstance without judgment. I highly recommend them to anyone needing supportive aged care services with heart and compassion.
stephanie la
Hi Aunty Grace, I generally never write reviews about case managers although I felt obligated to express some gratitude in Peters service delivery. I also want to note his well recognised client care, this also is communicated and reciprocated by the clients I’ve visited of his. They all speak incredibly highly of Peter Gs service, as well as the time he takes with them to make clients calm and comfortable of services provided especially with us allied health providers. It’s been a pleasure to work with Peter in the past 6 months, not only is his level of care very recognisable internally at Generation Care we also appreciate the detail you provide prior to assessment as well as the follow up which Peter provides to our clinicians, these simple additions makes our job a lot easier.
Pana Maliadis
We have had an amazing experience with Peter Giarimoglou from Aunty Grace while my parents have been in his care. From day one the team have gone above and beyond to make them feel comfortable safe and valued.Al the staff are warm patient and care about the people that are in their care, communication with our family has always been clear and respectful and Peter is so quick to respond to any questions of concerns. My parents have felt valued and heard by Peter. I can’t speak highly enough for the support he has given my family.
Dora Iliadis
Always a pleasure when contacting this organisation. All staff are super friendly, on the phone, and happy to assist you, any way possible. Our case manager is a god send. Always happy to respond to emails very promptly, and will go out of his way to assist my mother, with all appropriate services that are required. Mr Giarimoglou, a big thank you again for all the hard work you have done assisting my mother with all her needs. I also do notice the extra work you put in, and the passion you have for your clients, this is clearly evident by the different after hours emails you have sent to us, regarding Mum’s package, and her special needs.
Bill Parlamentas
A big thank you to the team from Aunty Grace and an even bigger ‘thank you’ to my mother’s case manager Peter Giarimoglou! His professionalism along with his caring nature has made my mother’s transition into this next phase of life as smooth as possible. Aging has many challenges as well as vulnerabilities but with Peter’s assistance it has not only enhanced my mother’s quality of life but as her primary carer has given me peace of mind knowing that her needs are met and dealt with, with utmost respect and expertise.
Marsha Minas
Mimi is one of the kindest, most caring and supportive people I have ever met. Mimi has showed so much compassion for my mum, she is always available when needed. Mimi went above and beyond to get the aids needed to support my mum to stay in the comfort of her own home. I highly recommend Aunty Grace in particular Mimi to anyone needing supportive aged care services. Thank you Mimi
Magill
In general, Aunty Grace seems to be a good organization. Our personal experience with our personal Manager, Panagiotis, has been extremely satisfying for both my wife and me. 1. Panagiotis, as a person and in his interactions with clients, creates a comfortable and safe atmosphere. The client feels at ease and confident that their needs will be met. 2. His communication is deep and respectful. 3. He has a unique way of exploring and understanding the client’s deeper needs, and he offers appropriate solutions. 4. He fulfills orders and informs the client if there is any delay. 5. He never neglects to respond cheerfully to emails or phone calls. 6. Because of my profession Social worker/Family counsellor I refer new clients to Aunty Grace and the feed back I get from those Peter has under his care is always positive
Takis Manetas
I am really impressed with Aunty Grace's service. All of the staff I talked to were polite and professional with a personal touch. I want to give a shout out to my mother's Care Manager Angie and Care Coordinator Jack. They have been very responsive and supportive. They listen to their client's needs and go above and beyond to find the most suitable service provider based on their individual circumstance. I am really grateful with their help knowing my mother is in good hands. They are very responsive and always trying to get back to me with my questions in a timely manner. I highly recommend their service. Your requests will be heard and you are treated as a valuable customer not just a number.
Lina Gong
I find Peter G a very helpful and pro active case manager for my parents’ package. Nothing is too difficult or a bother for him. He listens and provides great services accommodating my parents’ needs. The team at Aunty Grace who I have had contact with are also helpful and proactive. Nothing is put on the wait list and my questions and requests are handled respectfully and promptly. Services provided always remain very reliable. I cannot thank Peter G enough for his help and support for my parents’ needs.
pam anton
We switched to Aunty Grace because we were unhappy with my mother's previous provider. Our case manager Panayioti is amazing. He always shows empathy which is so essential for the elderly. He has built a strong relationship with my mother and has great communication and understanding. She feels so special because he calls her personally to check up on her at least once a month. All the staff have been so wonderful.
Georgina Roupas
Trudy, Ileana and Bee at Aunty Grace are the best humans. Kind, caring and supportive every step of the way. They listen, they care, they respond and they action as requested... they are just simply the best aged carers you can meet. They have helped my father who is going through dementia and stage 4 pancreatic cancer in the best possible way organizing and providing the best aged care service possible. Trudy especially is so kind and caring and nurturing providing support by listening and understanding my situation and circumstance without judgment. I highly recommend them to anyone needing supportive aged care services with heart and compassion.
stephanie la
Hi Aunty Grace, I generally never write reviews about case managers although I felt obligated to express some gratitude in Peters service delivery. I also want to note his well recognised client care, this also is communicated and reciprocated by the clients I’ve visited of his. They all speak incredibly highly of Peter Gs service, as well as the time he takes with them to make clients calm and comfortable of services provided especially with us allied health providers. It’s been a pleasure to work with Peter in the past 6 months, not only is his level of care very recognisable internally at Generation Care we also appreciate the detail you provide prior to assessment as well as the follow up which Peter provides to our clinicians, these simple additions makes our job a lot easier.
Pana Maliadis
We have had an amazing experience with Peter Giarimoglou from Aunty Grace while my parents have been in his care. From day one the team have gone above and beyond to make them feel comfortable safe and valued.Al the staff are warm patient and care about the people that are in their care, communication with our family has always been clear and respectful and Peter is so quick to respond to any questions of concerns. My parents have felt valued and heard by Peter. I can’t speak highly enough for the support he has given my family.
Dora Iliadis
Always a pleasure when contacting this organisation. All staff are super friendly, on the phone, and happy to assist you, any way possible. Our case manager is a god send. Always happy to respond to emails very promptly, and will go out of his way to assist my mother, with all appropriate services that are required. Mr Giarimoglou, a big thank you again for all the hard work you have done assisting my mother with all her needs. I also do notice the extra work you put in, and the passion you have for your clients, this is clearly evident by the different after hours emails you have sent to us, regarding Mum’s package, and her special needs.
Bill Parlamentas
A big thank you to the team from Aunty Grace and an even bigger ‘thank you’ to my mother’s case manager Peter Giarimoglou! His professionalism along with his caring nature has made my mother’s transition into this next phase of life as smooth as possible. Aging has many challenges as well as vulnerabilities but with Peter’s assistance it has not only enhanced my mother’s quality of life but as her primary carer has given me peace of mind knowing that her needs are met and dealt with, with utmost respect and expertise.
Marsha Minas
Mimi is one of the kindest, most caring and supportive people I have ever met. Mimi has showed so much compassion for my mum, she is always available when needed. Mimi went above and beyond to get the aids needed to support my mum to stay in the comfort of her own home. I highly recommend Aunty Grace in particular Mimi to anyone needing supportive aged care services. Thank you Mimi
Magill
In general, Aunty Grace seems to be a good organization. Our personal experience with our personal Manager, Panagiotis, has been extremely satisfying for both my wife and me. 1. Panagiotis, as a person and in his interactions with clients, creates a comfortable and safe atmosphere. The client feels at ease and confident that their needs will be met. 2. His communication is deep and respectful. 3. He has a unique way of exploring and understanding the client’s deeper needs, and he offers appropriate solutions. 4. He fulfills orders and informs the client if there is any delay. 5. He never neglects to respond cheerfully to emails or phone calls. 6. Because of my profession Social worker/Family counsellor I refer new clients to Aunty Grace and the feed back I get from those Peter has under his care is always positive
Takis Manetas
We believe there is more to your Home Care Package than just your standard services… You can expect even more from your care when you become a client with Aunty Grace!
Your Life
We respect you as a unique person with a rich history. We take the time to understand your needs and exactly how you like things, so we can help you reach your goals.
Your Home
We understand that your home is your sanctuary. We make sure that your space is respected and that you can trust the people that come into your home.
Your Choice
When and how you receive your care, and who makes up your support team is all up to you.
Our Services
Aunty Grace provides a large range of services that support and enable you to lead your best life! Getting help doesn’t have to mean losing your independence.
Can't find what you're looking for?
You may even have a particular company or person in mind. We are always looking to work with great people who share our care philosophy.
Can't find what you're looking for?
You may even have a particular company or person in mind. We are always looking to work with great people who share our care philosophy.
Can't find what you're looking for?
You may even have a particular company or person in mind. We are always looking to work with great people who share our care philosophy.
Your Team
Our wide community of quality carers, support people, and service providers mean we can provide you with individualised care, and a support team that is the best fit for you.
We create a dedicated support team for you to ensure consistent service delivery, clear communication, and most importantly the ability to develop meaningful relationships.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
As part of the Aunty Grace team, all our staff will work with you in a friendly, kind, and compassionate way that is respectful of your needs and preferences. They are passionate, qualified, and professional with current police checks, to ensure quality care and safety.
So, you can be confident that no matter who visits your home, you have high calibre people delivering you personalised service.
Refer a Friend
If you’ve been happy with the care and service you’ve been receiving from us, why not pass it on to a friend? Your referral is the greatest compliment we can receive. It means you trust us to provide a professional level of care, to someone you care about.
If you refer a friend to Aunty Grace and they become a customer, we’ll say thanks by gifting you a $200 EFTPOS gift card and one for your friend.
Find out more.
Advice
Want to learn more about Home Care? At Aunty Grace we provide a range of advice with featured articles including information about Home Care Packages, care, and industry updates. We can help you with your application for a Home Care Package all the way through to delivering your care services. We do not charge for this advice; this is part of our genuine commitment and care to improving the Home Care Industry. We live and care for the people within our local communities. If you need more information or if there is something else you would like to know, our friendly Home Care Specialist would be happy to talk to you. We are here to help navigate you through your Home Care journey.
